Naklab iPhone apps bring Tender to a new level

Good customer support and the ease of user feedback are critical to the success of any indie developer. Aral Balkan, founder of Naklab, is no stranger to this. Aral uses both Tender Support and Lighthouse to maintain a streamlined workflow, making things as easy as possible for for him and his application's users.

"Tender has several killer features. The most important, for me, is the rich integration options Tender has: the API, Lighthouse integration (and, in turn, Lighthouse's Github integration). Beyond that I love how customizable it is: I make it look exactly as I want. And, of course, it just works. It has all the characteristics I try to imbue my own apps with." - Aral

Aral’s iPhone applications, 'Avit and Feathers, bring customer support and user feedback to the front line by directly integrating with Tender Support.

/END Press Release Robot Voice

Seriously though...

Earlier today, Aral pinged us on Twitter:

"Dear @entp peeps, Feathers is being featured by Apple, and I'm sure it's in part due to having @tenderapp support built in" - about 3 hours ago via Feathers for iPhone

We're always stoked when we get to see our service have this kind of reach. Aral has done and awesome job and we're sure each user is equally as thankful.

As I was writing this, I got a chance to ask Aral what his favorite feature in Tender is.

"More than any one feature, it's the whole user experience that I love. As an interaction designer, that's probably the biggest praise I could give it." - Aral

Needless to say, we all blushed a little after reading that.

As an added bonus, it looks like we'll finally get to hang out with Aral at the Chirp conference in San Francisco this April!

Update: A double added bonus, Matt Newberry has an Objective-C Library for the Tender API for integration with iPhone and Mac applications, OSS and all -- http://github.com/MattNewberry/Tender. Awesome.