We just shipped a new custom email feature! This lets you define your outgoing comment notification emails to customers, one per category (or share them, one for multiple categories).
Why is this useful?
- Keep all your support in email by not displaying the "View this online" URL link. Your customers don't need to see Tender at all!
- Add a more human touch to your company's support.
- Translate it to your actual language, rather than mine.
- Put in that footer stuff, including address and contact phone number.
- ASCII Art!
It's pretty straightforward: go to your dashboard, site settings, email setup, mail templates. There is a default template we give you with all the variables. It uses the Liquid templating language. Just make sure you keep the ========== line and the rest is up to you.
Next!
ENTP is a consultancy and web incubator based in Portland, Oregon. We make Lighthouse and Tender Support. If you’ve got a project in mind, please get in touch. We’d love to help you out.
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