Scheduled server maintenance for Jan 24

will

Posted by will at January 22nd, 2010

Tender Support and Lighthouse will undergo server maintenance at 10 a.m. PST (-8 UTC) on Sunday, Jan. 24, 2010.

The services will be unreachable for approximately 2 hours. All incoming emails will be reprocessed once the systems have been brought back online. We apologize for any inconvenience this may cause.

Follow @tenderapp or @lighthouseapp on Twitter for live updates during the maintenance window.

Updates

2010-01-24 @ 12:45 PST
We're back up. All emails that came in during the maintenance window have been processed and everything on the systems look good. If you experience any issues, please let us know. Thank you for your patience.

4 Comments

  1. Joshua Schwadron Joshua Schwadron said on January 22nd, 2010

    We are currently in heavy development and even 2 hrs without our ticketing system is a lot. Is it possible to do it so the maintenance is worked on during the nighttime in the US time zones?

    Thanks

  2. rick rick said on January 22nd, 2010

    We negotiated this time with our host because the original time coincided with when our European users start coming in for work. Sunday mornings are the quietest time and affect the fewest customers. We are sending any complaints to our host and will try to do our best to find the best time.

  3. Adam Fitzgerald Adam Fitzgerald said on January 24th, 2010

    Being an Australian company, we frequently are on the receiving end of peak time shutdowns on services such as Pivotal Tracker, right when we need them. Unfortunately in the world of web services that have an international focus, there’s always going to be a large user base that is affected right when they don’t want to be :)

  4. greg greg said on February 16th, 2010

    I recently purchased Traverse for server management. and I want to share my experience with you. It really works well with medium environment..and we are satisfied with this software.. I would simply recommend it to you all…

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