New in Tender: Private Sites

We recently rolled out a fairly major update to Tender Support today that allows you to turn your Tender into a password-protected private site.

If you log into your admin panel and go to Site Settings, you’ll find a new block that allows you to switch your site to private mode.

Once your site is marked private, people visiting your support site will be redirected to a login screen.

You can customize the welcome text, and even white-list email domains to allow people to automatically sign up. When you white list an email domain, anyone with an email ending in the domain will be given the option to sign up.

The new Member Management section gives you full control over who has access to your site. You can manually invite people to your install, promote them to support users, or disable their accounts.

Whether you’re a small IT team in a larger organization looking to manage requests, or looking to manage support for a private beta, we think this new feature is going to open up Tender to a whole new group of people. As usual, we’re eating our own dog food and already have it implemented for managing requests from one of our clients!