Last night we deployed a number of updates and tweaks to lighthouse which include the following:
- Tagging now includes autocompletion
- Milestone views now show closed tickets
- Pagination now added to tickets with a high number of comments
- Fixed attachment URL's in atom feeds
- Bulk Edits have a working link in the event feed
For more details, keep reading.
Tagging with autocomplete!
Tagging now features autocompletion. Just start typing the desired tag and once it's highlighted, hit the enter key and wham-bam-thank-you-ma'am.
A little UI love was also included.
Milestones view now showing closed tickets
Previously in Lighthouse, milestones only showed open tickets. Now when you're looking at your milestone, the bottom of the page now shows all closed tickets.
Note: This only will apply to ticket states updated after the update
Paginated ticket comments
It's an extremely rare case. If you are one of the FEW who have oodles of comments in a single ticket, paginated ticket comments are going to squash a lot of those troubles.
Bug fixes and tweaks...
- Fixed attachment URL's in atom feeds
- Bulk Edits have a working link in the event feed
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23 Comments
My top wishlist:
1. Give me ticket search in the header. I don’t need to change products very often so that search box/dropdown (which is it?) is useless – replace it with ticket search inside my current project
2. Ticket search should combine keywords with AND not OR – this is how all search engines work, and makes searcing for a ticket with two keywords very annoying
For what it’s worth I’d like Otis’ enhancement request, too.
How about one-click-completion of tickets? It’s retarded having to go into each ticket separately, operating a drop down list and then saving…
The single most important thing for me is removing the 100 row limit when exporting tickets to CSV. My project has over 260 tickets at current count.
I agree with Otis’ point about the project dropdown, it catches me out frequently.
I should add thanks for the new tag functionality. The previous version of was a head wrecker.
I’d like to be able to prioritize my tickets!
+1 for Otis’ comment! I continue having trouble finding the search field, and it’s visually impossible to find for new users and/or they confuse it with the project drop-down-search-field.
+1 for both of Otis’ comments, especially the “AND not OR” in searching.
@Ygor: You can if they’re in a milestone. There’s a button at the top of each person’s tickets that says “Prioritize.” You can then sort them as you like. I use this feature several times a week, keeping tasks in order for my developers.
Thanks so much. We really appreciated these updates. Keep ‘em coming.
I second @Ygor’s request for ticket priorities. We don’t use milestones at all, so it would be nice if each ticket just had a priority field, like a dropdown with 1-5. Plus the ability to search/sort based on priority. Currently, we are substituting statuses for priority, i.e. new=first priority, open=second, hold=third.
+1 on the ticket priority! So important – I constantly find myself copying and pasting my tickets from my milestone view, into Excel, and attaching priorities.
I know this is lame – but how can I keep track of what I need to do now, and today and tomorrow, by importance…
implement a Basecamp style, drag and drop priority that sticks or something similar and this service will cut down on a lot of back and forth with other apps.
I’d love the export function to be able to export the ticket details along with the ticket name.
Nice new features, been a long time coming.
+23.1 to Otis’s remarks. Project switcher could be part of the search results drop-down but ticket search is definitely needed everywhere.
Why not complete the MIlestone page, and add the rest of the ticket filtering there. Sometimes I only want to see my Milestone tickets, not all of them.
Metrics like Github would also be nice… the end.
How about comment previews or ability to edit comments?
So – how can I create new tags? I used to do it with “tag word”, but now I can not create a new tag? And can i clean out my bad tags?
@Otis: We’ve actually deployed a patch that changes your searches to act like “AND” rather than “OR”. The searches in Lighthouse were meant to be more like filters, so that’s how they should behave anyhow.
@Ygor and others: You can turn on priorities for your account (in the account settings, not the project settings); this will enable a priority dropdown for each ticket that’s global and that you can order by.
@James: If you click on a list of tickets, there’s a link that says “Bulk Edit.” In those options you can resolve tickets, change owners, and so on for a large set of tickets.
@Andrew: They’re coming… :)
Sanford: You can create a new tag just by adding it to a ticket. Just type it in. You can also remove or replace tags in the bulk edit view of tickets. For instance, if you wanted to delete the tag ‘css’ on all tickets, search for tickets with the css tag and then add ‘css’ to the “Remove Tags” textfield.
@Jeremy: You said, “You can turn on priorities for your account (in the account settings, not the project settings).” This doesn’t seem true for me (currently evaluating Lighthouse, using a free account—maybe worth noting that this account was initially set up 18 months ago, but never used). I go to the “Settings & Payment” in the upper left, which gives me three navigation options: “Settings”, “Plan details”, “Credit Card & Billing”. Under “Settings” I only get “Account Name” and “Timezone”. No “Priorities” setting anywhere.
I’d also like to add that the new tagging auto-complete is handy, but it does not replace the usefulness of having a full list of currently used tags. We are likely to get a lot of synonymous terms as separate tags now, since people can’t see what others have already used. Displaying the Tag Cloud on the new-ticket page should be sufficient to help guide people into using existing tags.
Thanks for your continued hard work!
@Jeremy McAnally: Sorry my friend – no can do. Please take a look at this discussion thread:
http://help.lighthouseapp.com/discussions/problems/1221-tags-do-not-access-multi-word-tags-and-are-breaking-up-prior-ones-into-single-words
@Ben—Priorities are an option for Bronze or higher plans only, which is why you do not see them in a free or personal level plan.
I also agree about the tag cloud option and plan to talk with the UI team about a possible solution for that.
@Sanford—We’re going to look at the issue with multi-word tagging as soon as possible.
Sounds like I’m in the minority here, but I really appreciated the “show all tags that have been used in this project” aspect of the previous tag field behavior. Sure, auto-complete is nice, but we are using a variety of tags that I can’t always remember the first few letters of. If a future update could offer a way to get the auto-complete menu to display every tag used in the project, that would be great.
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